GUARANTEE

Authenticity

The Maier Joaillier and Maier Horloger stores are official resellers and distributors of the most prestigious watchmaking and jewellery brands. You can therefore have total peace of mind that any piece you purchase is genuine and authentic. Purchasing a product from en.maier.fr offers the same guarantees as purchasing in store.

Manufacturer’s warranty

All our new products come with a manufacturer’s warranty offered by the brand. In theory, this warranty lasts for two years, but please check the manufacturer’s certificate for more information about the effective duration of this warranty.

Conformity

If the delivered Product is faulty, damaged or does not match the order, the Customer will have the choice between a refund or an exchange. Return shipping paid for by the customer will be refunded by Maier as soon as possible and within thirty days of receiving the product. The amount will be refunded either by crediting the card used for the order or by a cheque sent to the billing address provided for the order.

Quality

The jewellery we sell has been selected with the utmost care. The master craftsman stamp identifies a jeweller’s work and shows a piece’s provenance.